Welcome to Xvertuz! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with the best shopping experience and comply with legal requirements for a high-risk merchant account. This may include:

1.1 Personal Information

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (e.g., credit/debit card information)

1.2 Non-Personal Information

• IP address

• Browser type and version

• Device type

• Cookies and tracking technologies

1.3 Age Verification We comply with legal age requirements for vape products and may collect additional information to verify your age.

2. How We Use Your Information

2.1 To Process Transactions Your personal and payment information is used to fulfill orders, process payments, and provide customer support.

2.2 To Improve Our Services We analyze data to enhance website performance, identify trends, and improve your shopping experience.

2.3 For Legal and Compliance Purposes We may use your information to comply with applicable laws, prevent fraud, and adhere to high-risk merchant account requirements.

3. How We Protect Your Information

We employ industry-standard security measures, including:

• Secure Sockets Layer (SSL) encryption

• PCI DSS compliance for payment processing

• Firewalls and malware protection

• Access controls and regular security audits

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Payment processors and financial institutions

• Shipping providers

• Service providers assisting with website maintenance and analytics

• Authorities, when required by law or for fraud prevention

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance site functionality

• Analyze user behavior

• Provide personalized advertising

You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

6.1 Access and Update You can access, correct, or update your personal information by contacting us.

6.2 Opt-Out You can opt out of marketing communications by following the unsubscribe instructions in our emails.

6.3 Data Deletion You may request the deletion of your personal data, subject to legal and compliance obligations.

7. Age Restrictions

Our website is intended for individuals aged 21 and over. We do not knowingly collect information from minors.

8. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: shop@xvertuz.com