All Sales Are Final

At Xvertuz, we take pride in providing high-quality vape products. Due to the nature of our products and compliance with safety and hygiene standards, all sales are final. This means that we do not accept returns, exchanges, or issue refunds under any circumstances.

1. No Refunds or Returns

1.1 Non-Refundable Products All products sold through Xvertuz, including e-liquids, vape devices, and accessories, are non-refundable and cannot be returned once purchased.

1.2 Exceptions The only exception to this policy is if you receive a defective or damaged product. In such cases, please refer to the “Defective or Damaged Products” section below.

2. Defective or Damaged Products

If you receive a product that is defective or damaged, you must notify us within 48 hours of delivery. Please follow these steps:

• Contact our customer support team at shop@xvertuz.com or call us at [Insert Phone Number].

• Provide a detailed description of the issue along with photos or videos showing the defect or damage.

• Retain all original packaging for inspection.

If the product is deemed defective or damaged after our review, we will provide a replacement or store credit at our discretion.

3. Order Cancellations

Orders cannot be canceled once they have been processed or shipped. Please review your order carefully before completing your purchase.

4. Contact Us

For any questions regarding this policy, please reach out to us:

• Email: shop@xvertuz.com